Convert More Digital High Involvement Retail Visitors To Customers
Staying on top of the demands in high involvement retail can be difficult. In a world of endless choice, consumers expect a highly efficient and personalised service ... Whether offline or online, the companies who offer the highest levels of service stand out.
Enterprises that rely on Pexip Engage:
What Your Customers Expect
- 71%
- Prefer to schedule an appointment in store
- 59%
- Prefer in person contact online or offline
- 73%
- Believe that brands fall short on personalized experiences
Retail
How Tyles improved their efficiency and customer experience with Pexip Engage
“After implementing Pexip Engage we clearly saw huge efficiency gains on both sides, customers and advisors.”
The purpose of using Pexip Engage was to streamline the appointment-making flow because there is quite a bit of administrative work involved when booking appointments in the traditional way. Efficiency and time saving were the primary drivers for choosing Pexip Engage.
Retail Benefits
Industry leading benefits
Harness the wave of digital transformation and accelerate your high involvevement retail business with Pexip Engage.
Increased advisor productivity
In automating manual tasks, our software has been proven to increase productivity up to 17% per individual.
Boosted Conversion
On average, Pexip Engage boosts conversion rates by 30% through our extensive range of engagement tools.
Easy To Use
A customer-centric and professional Customer Experience, significantly driving your closing ratio.
Reduce No Shows
Reduce no shows and cancellations with automatic reminders and easy re-scheduling.
Everyone is notified
Save time and streamline conversations with Pexip Engage automated sms and email reminders.
Real Time Insights
Real-time insights, capturing all commercial, scheduled activities and agent performance for omnichannel customer-facing agent networks.
Branded Solutions
Offer a fully branded experience by integrating Pexip Engage in all your customer touchpoints.
GDPR Compliance
Our solution ensures GDPR compliance whilst offering an extensive range of features including identity verification.
The First Optichannel Meeting Platform for Engaging Customer Conversations
Online, offline or online to offline... We optimise customer engagement by choosing the right platform for each and every conversation.
