Convert More Digital High Involvement Retail Visitors To Customers

Staying on top of the demands in high involvement retail can be difficult. In a world of endless choice, consumers expect a highly efficient and personalised service ... Whether offline or online, the companies who offer the highest levels of service stand out.

Enterprises that rely on Pexip Engage:

What Your Customers Expect

71%
Prefer to schedule an appointment in store
59%
Prefer in person contact online or offline
73%
Believe that brands fall short on personalized experiences

Retail

How Tyles improveed their efficiency and customer experience with Pexip Engage

After implementing Pexip Engage we clearly saw huge efficiency gains on both sides, customers and advisors.

Fabienne Royaux, Company Owner

The purpose of using Pexip Engage was to streamline the appointment-making flow because there is quite a bit of administrative work involved when booking appointments in the traditional way. Efficiency and time saving were the primary drivers for choosing Pexip Engage.

Retail Benefits

Industry leading benefits

 Harness the wave of digital transformation and accelerate your high involvevement retail business with Pexip Engage.

Increased advisor productivity

In automating manual tasks, our software has been proven to increase productivity up to 17% per individual.

Boosted Conversion

On average, Pexip Engage boosts conversion rates by 30% through our extensive range of engagement tools.

Easy To Use

A customer-centric and professional Customer Experience, significantly driving your closing ratio.

Reduce No Shows

Reduce no shows and cancellations with automatic reminders and easy re-scheduling.

Everyone is notified

Save time and streamline conversations with Pexip Engage automated sms and email reminders.

Real Time Insights

Real-time insights, capturing all commercial, scheduled activities and agent performance for omnichannel customer-facing agent networks.

Branded Solutions

Offer a fully branded experience by integrating Pexip Engage in all your customer touchpoints.

GDPR Compliance

Our solution ensures GDPR compliance whilst offering an extensive range of features including identity verification.

The First Optichannel Meeting Platform for Engaging Customer Conversations

Online, offline or online to offline... We optimise customer engagement by choosing the right platform for each and every conversation.

Accelerated In-Branch Conversations

Seamless In-Branch Experience

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Seamless Video Conferencing

Conversion Boosting Video Conferencing

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Streamlined On Location Meetings

Meet your candidates and clients where they are.

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From the first click to the first conversation, we make customer journeys better.